Welcome to the QueueMS Learning Center

Find answers to frequently asked questions and learn how to maximize the use of your QueueMS system.
Q: How do I set up the QMS software on my business tablet for management purposes?
A: Setting up QMS software on your business tablet is easy with our step-by-step video guide. From selecting the right equipment to creating quick access shortcuts, we cover everything you need to get started with the management interface of QMS. This guide is tailored for businesses looking to enhance their operational efficiency. Follow along to ensure your business tablet is optimally configured.

Q: How do I set up the QMS software on the client-facing tablet to improve the customer experience?
A: Enhance your customers' experience with our comprehensive video guide on setting up the client-facing tablet using QMS software. We'll show you how to set up the equipment, initiate the tablet, and create an inviting digital check-in process for your clients. This video provides you with all the tools to create a seamless and interactive interface for your customers, including real-time updates on the queue and appointments displayed on a live TV. Follow the easy steps in our guide to get your client-facing tablet ready for use.

Q: How can I quickly access QueueMS on my tablet without having to open a browser and type in the URL every time?
A: Streamline your access to QueueMS with our simple guide on creating a web app shortcut on your tablet. This quick tutorial will show you how to easily bookmark QueueMS on your device's home screen, ensuring that scheduling and managing your barbershop appointments is just a tap away. Perfect for both Android and iOS users, follow these straightforward steps to make your QueueMS experience smoother and faster than ever.

Q: How do I prevent my app from locking or going to sleep after a few minutes of inactivity, and how can I activate the 'Stay Awake' feature using Developer Mode?
A: To prevent your app from locking after a few minutes of inactivity and to keep your screen awake during use, activate the 'Stay Awake' feature in Developer Mode. This functionality ensures your device's screen remains on while it's charging, useful for app development or when using apps that require continuous screen activity. However, while 'Stay Awake' is beneficial for managing your app in real-time, it's recommended to lock your tablet and allow the screen to turn off when you're out of the barbershop or store. This practice helps prevent overheating or potential damage to your device. Follow our step-by-step video guide to enable 'Stay Awake' in Developer Mode on your device for uninterrupted access, and remember to secure it properly when not in use for safety and longevity.

Q: How do I quickly add a new barber to QueueMS?
A: Adding a new barber to QueueMS is quick and simple. Just log in to your account, go to the 'Add New Station' section, enter the barber's name, upload their photo, and click 'save.' This easy process helps you keep your barbershop's team updated and ready to serve your clients. Watch our video for a straightforward guide on getting your new barber set up in no time!

Q: What are the necessary items for a complete QueueMS setup, and what if my TV isn't Android-based?
A: To fully leverage QueueMS, you need two Android tablets and a TV. If your TV isn't Android-enabled, add a Chromecast to your list for easy screen mirroring. This setup, along with a tablet holder for convenience, ensures efficient appointment management and a dynamic display of waiting times and services on your TV. Our quick guide helps you integrate these tools smoothly with QueueMS.

Q: How do I set up my TV for QueueMS if it's not an Android TV?
A: If your TV isn't Android-enabled, use a Chromecast device. Install it on your desired TV, and then switch the TV to 'Developer Mode' with 'Stay Awake' activated to prevent the screen from turning off. Download the JioSphere browser from the app store. Access queuems.com through JioSphere, log in to your TV display account using either username and password or the code displayed on your login page, which should be entered from a tablet connected to the same WiFi. Lastly, bookmark queuems.com for quick access.

Q: How can I enable sound notifications from QueueMS on my TV?
A: To enable sound notifications for queuems.com on your TV,Install JioSphere and then open the app, go to settings, then to advanced settings, and select 'Sound.' Add queuems.com to the list of allowed sites for sound notifications. This ensures you and your clients won't miss any updates. For any support or assistance, please don't hesitate to contact us.